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news - January 2017

National awareness campaign for customers

Posted: 24/01/17

A national awareness campaign is underway to help businesses, charities and public sector organisations in England have a better understanding and awareness of the new water retail market, ahead of market opening on the 1st April. ...read more

How will the retail market be monitored?

Posted: 12/01/17

Once the retail market opens in April, as a customer, you can expect to be protected from poor practices such as mis-selling and be able to feel confident that if you wish, you can switch with confidence. ...read more

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