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feedback

If you have any comments or feedback about the Open Water website or about the opening of the business retail water market, we’d love to hear from you.

Please use this form to submit your feedback. We may use your details to contact you for further information, however your details will not be shared with any other party, in accordance with our privacy policy.

other queries

Please do not use this form if you have a query with your water company. The best way to resolve your issue is to contact your water company directly. If you are not satisfied with the response you can also contact the Consumer Council for Water (CCWater).
CCWater is the independent watchdog for the English and Welsh water sector and helps to resolve queries between water companies and customers.

It would also benefit us if you could tell us a little about yourself by answering the following questions:

If you represent a business:

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