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your water, your voice.

We want to make sure the market is meeting your needs. If you have any comments or feedback about the new business retail water market or Open Water website, we would like to hear from you.

Please take a few minutes to complete the feedback form below or alternatively email us at info@open-water.org.uk.

How is the market working?

How did you hear about Open Water?

Have you renegotiated a better deal with your existing water/wastewater retailer(s)?

YesNo

Please tell us why you chose to stay with your existing retailers(s)

What additional services and/or benefits do you now receive?

Have you switched water or wastewater retailer, or both?

Did you switch both water and wastewater to the same retailer, or choose different retailers?

How easy was the switching process?

What additional services and/or benefits do you now receive?

Do you feel confident with the customer protection you have seen?

YesNo

Is there anything else you would like to see from the market?

Name

Business name

Telephone

Email

We may use your details to contact you for further information, however your details will not be shared with any other party, in accordance with our privacy policy.

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