resources for water companies

If you’re a water company or a business thinking of becoming a retailer in the open water market, or any other industry stakeholder, you’ll find lots of of useful information in this area of the website, including:

  • key documents relating to the Open Water programme
  • stakeholder updates
  • information about events, including workshops and training
  • guidance and examples of best practice

These pages will be regularly updated as the opening of the retail water market approaches and new resources will continue to be added beyond April 2017.

There is also a wealth of information on the website for the market operator, Market Operator Services Limited (MOSL), to support water companies in preparation for market opening as well as new market entrants, including information relating to the market infrastructure and codes.

If you require further information please email

Open Water programme documents

The programme documents section is a repository of key documents and information published as part of the Open Water programme.

It includes information about the governance of the Open Water programme and the work of the Retail Market Opening (RMO) Management Group, as well as the assurance framework that will ensure that the market is ready for open to competition.

the Open Water brand assets

The Open Water branding, including logos and other digital assets, are available for use by water companies and other stakeholders to raise awareness of market opening.

You can use this link to download the Open Water brand assets and guidelines.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.
read more