Posted: 28/07/17
Ofwat’s Market Outcomes and Enforcement Programme Director, Giles Stevens, discusses how the market is working for small businesses. ...read more
Posted: 29/06/17
Almost three months ago and after years of preparation by us, the Government and the industry, we opened the business retail market in water and wastewater services. It is a big step for us and the industry but of course, this is not the first utility market to open. So there is plenty for us to learn from including a lesson not to judge the market too early. I will break with my rule immediately and share some reflections on how things are going. ...read more