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supporting suppliers in the open water market

As well as offering a fair deal for businesses, the open water market also offers new opportunities for water suppliers.

Whether you are a retailer or wholesaler, or if your business isinterested in becoming a new water retailer, this area of the website is for you.

These pages will be updated regularly to include:

  • key documents about the Open Water programme
  • information about events, including workshops and training
  • guidance and examples of best practice

There is also a wealth of information on the website for the market operator, Market Operator Services Limited (MOSL), to support retailers and wholesalers in the retail water market, including information relating to the market infrastructure and codes.

If you need more information please email retailmarketopening@ofwat.gsi.gov.uk

become a water retailer

The open water market provides an opportunity for existing businesses from outside the sector, as well as new start-ups, to become licensed water retailers.

Once granted a licence, new retailers will be able to compete on a level playing field with the retail arms of the regional water companies.

You can find out more at the becoming a retailer page, which provides more information about licensing and the application process, the obligations and codes that all water retailers in must comply with, and the IT infrastructure that supports the new market.

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