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resources for water companies

If you’re a water retailer, a business thinking of becoming a retailer in the open water market, or any other industry stakeholder, you’ll find lots of useful information in this area of the website, including:

key documents relating to the Open Water programme
stakeholder updates
information about events, including workshops and training
guidance and examples of best practice

These pages will be regularly updated with new information and resources.

There is also a wealth of information on the website for the market operator, Market Operator Services Limited (MOSL), including information relating to the market infrastructure and codes.

If you need more information please email [email protected]

Open Water programme documents

The programme documents section is an archive of key documents and information published as part of the Open Water programme.

It includes information about the governance of the Open Water programme and the work of the Retail Market Opening (RMO) Management Group, as well as the assurance framework that was established to make sure the market was ready to open to competition in April 2017.

the Open Water brand assets

The Open Water branding, including logos and other digital assets, are available for use by water companies and other stakeholders to raise awareness of market opening.

You can use this link to download the Open Water brand assets and guidelines.