water is open for business
Next year nearly every business water customer in England will be able to choose who they pay for their retail services.
From April 2017 you will no longer talk to the water company for your area as you have to today. You will instead deal with your own retailer.
This will be a company:
- you can choose
- you decide you want to work with
You can choose to have one retailer for your fresh water supply and another for wastewater services or just have one for both.
You will be able to speak to your chosen retailer(s) about:
- your bills and payments
- reading your meter
- customer service and water saving advice
This will not cost you any more than you pay now. It could also help you save water, spend less and get more benefits.