how to make the switch
If your business is eligible, switching to a new water retailer is easy.
Once you have decided to switch it should take no more than one month to complete.
There are five simple steps to switching:
You can also get advice from trades unions or business groups, or consider using third party intermediaries who provide advice and information which may help you buy water for your business – though they may charge for their services.
If you have received a call from a company claiming to be a retailer who is offering you a contract with them, it’s important to establish if they are a genuine retailer. Check that they appear on this list and that they have exactly the same name and contact details.
You can also check the advice and guidance on the Consumer Council for Water’s ‘Cold caller advice for your business page‘.