let’s get down to business
If you buy water, wastewater (also known as sewerage) or both services for business premises, you may be eligible to switch to a new retail service supplier to get the best deal.
Retail services include things like reading meters, issuing bills and customer service.
If you are eligible, you can:
- choose a new retailer for water or wastewater services, or both
- renegotiate with your existing retailer
- choose a new price and service package from your chosen retailer
Customers using more than 50 million litres of water a year may be eligible to ‘self-supply’ by applying for a retail water licence. This will enable them to buy services directly from one of the wholesalers.