the benefits of the open water market
Eligible businesses and other non-household customers in England can now choose their supplier of water and wastewater retail services.
The benefits that up to 1.2 million eligible customers could see depends on the individual requirements of each business. But in a competitive market, customers can negotiate with retailers for the best price and choose a service package to suit their needs.
As well as greater choice, customers can expect to save money and save water through lower bills and increased water efficiency.
A competitive water market will also deliver more than £200 million of benefit to the UK economy and bring significant environmental benefits too.