let’s get down to business
If you buy water, wastewater (also known as sewerage) or both services for business premises, from April 2017 you may be eligible to switch to a new retail service supplier to get the best deal.
Retail services include things like reading meters, issuing bills and customer service.
If you are eligible, you will be able to:
- choose a new retailer for water, wastewater services, or both
- renegotiate with your existing retailer
- choose a new price and service package from your chosen retailer
You can start shopping around now – but you won’t officially be able to change your package or retailer until the market opens in April 2017.
Customers with larger water requirements (in excess of 50 million litres per year) may be eligible to ‘self-supply’ by applying for a retail water licence, which will enable them to buy services directly from one of the wholesalers.